Subscription Agreement

"Provider" means B-BOTZ, a sole proprietorship registered in Ontario (Business Identification Number 1001751549), operating under the trade name "B Botz".

"Service" means B Botz's cloud-based ordering platform, including the customer-facing kiosk and table-QR ordering pages, the kitchen display system, the admin dashboard, and related features made available to Client's account.

"Customer Data" means information collected through the Service about Client's own diners — names, phone numbers, email addresses, and order history.

"Payment Processor" means Stripe, Moneris, or any other third-party payment processor Client connects to the Service to accept payment from diners.

"Subscription Fee" means the recurring monthly fee shown to Client at signup or in the admin dashboard billing page.

Provider will make the Service available to Client on a subscription basis for use in Client's restaurant business. Provider may update, improve, or modify the Service's features over time; Provider will not materially reduce the core functionality Client is subscribed to without notice.

Client is responsible for the content it publishes through the Service — menu items, prices, descriptions, images, tax rates, and business hours — and for its accuracy.

3.1 Standard fee. The Subscription Fee is $69.00 CAD per month, billed automatically to Client's payment method on the same date each month, until the Agreement is terminated. No setup fee applies.

3.2 Promotional pricing. Provider may from time to time offer promotional pricing — including a waived or reduced Subscription Fee for a stated period — redeemable by a promotional code at signup or through the admin dashboard. Any such promotion is personal to the Client account that redeems it, is non-transferable, and does not survive a change of ownership of Client's business, a cancellation of the subscription, or an assignment of this Agreement. If Client cancels and later resubscribes, standard pricing applies from the date of resubscription regardless of time remaining in any prior promotional period. When a promotional period ends, the Subscription Fee automatically reverts to Provider's then-current standard pricing for the plan Client is subscribed to.

3.3 Price changes. Provider may change its standard pricing for future billing periods with at least 30 days' written notice (email is sufficient). Price changes do not apply retroactively and do not shorten any promotional period already in effect under Section 3.2.

3.4 Late or failed payment. If a payment fails, Provider may retry the charge and, if it continues to fail, may suspend Client's access to the Service until a valid payment method is provided. Suspension for non-payment does not terminate this Agreement.

3.5 Taxes. The Subscription Fee is exclusive of applicable taxes (e.g., HST). Provider will add applicable taxes to invoices where required by law.

4.1 Term. This Agreement begins when Client creates an account and continues month-to-month until terminated by either party.

4.2 Termination for convenience. Either party may cancel at any time. Cancellation takes effect at the end of the then-current monthly billing period; Provider does not refund partial months.

4.3 Termination for cause. Either party may terminate immediately on written notice if the other party materially breaches this Agreement and does not cure the breach within 15 days of being notified.

4.4 Effect of termination. On termination, Client's access to the Service ends. Provider will make Client's menu, order history, and Customer Data available for export for 30 days following termination, after which Provider may delete it in the ordinary course of its data retention practices.

All online payments made by Client's diners are processed directly by the Payment Processor Client chooses to connect (Stripe or Moneris), under Client's own separate merchant agreement with that processor. Client is solely responsible for: (a) establishing and maintaining its own account with its chosen Payment Processor; (b) that processor's fees, which are separate from and in addition to the Subscription Fee; (c) settlement of funds into Client's own bank account; and (d) any disputes, chargebacks, refunds, or compliance obligations (including PCI-DSS) arising from its use of that processor.

Provider's role is limited to integrating with the Payment Processor's systems so that orders placed through the Service can be paid for. Provider is not liable for any Payment Processor's acts, omissions, outages, fee changes, or decisions (including account holds or terminations) affecting Client.

6.1 Ownership. Client owns its Customer Data, menu content, and order history. Provider processes this data solely to provide the Service to Client and does not sell it or use it to market to Client's diners on its own behalf.

6.2 Compliance. Each party will comply with applicable Canadian privacy law (including PIPEDA) in connection with its handling of Customer Data. Client is responsible for having a privacy notice appropriate to its own business and for obtaining any consent required to collect diner information through the Service.

6.3 Security. Provider will maintain reasonable administrative and technical safeguards for Customer Data, consistent with the practices of a business of its size. No method of transmission or storage is completely secure, and Provider cannot guarantee absolute security.

6.4 Export & deletion. Client may request an export of its Customer Data at any time during the Term, and on termination as described in Section 4.4.

7.1 Included support. The Subscription Fee includes reasonable email/messaging support for using the Service and fixing defects in existing functionality (bugs) during Provider's normal business hours.

7.2 Custom development. New features, integrations, or changes requested by Client that go beyond the Service's existing functionality are custom development work, not included support. Provider will quote custom work separately before starting it, and it is billed and agreed to independently of this Agreement.

7.3 No guaranteed uptime. Provider will use commercially reasonable efforts to keep the Service available, but does not guarantee uninterrupted or error-free operation and makes no specific uptime commitment under this Agreement.

• Keeping menu prices, tax rates, and item availability accurate and up to date.
• Complying with applicable food safety, labelling, and tax laws for its own menu and business.
• Maintaining its own accounts with any Payment Processor it connects to the Service.
• Keeping its own hardware (tablets, printers, internet connection) in working order.
• Keeping staff login credentials for the admin dashboard confidential and promptly deactivating staff who leave.

Provider owns all right, title, and interest in the Service, including its software, design, and underlying technology. Nothing in this Agreement transfers any of that to Client. Client owns its own content (menu text, photos, branding) and grants Provider a limited license to display that content through the Service solely to provide it to Client.

10.1 Disclaimer. The Service is provided "as is" and "as available." Provider disclaims all warranties not expressly stated in this Agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

10.2 Limitation of liability. To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, or consequential damages, or for lost profits or lost revenue, arising out of this Agreement. Provider's total liability under this Agreement will not exceed the total Subscription Fees actually paid by Client in the 6 months before the claim arose.

10.3 Exceptions. Nothing in this Agreement limits liability for gross negligence, wilful misconduct, or where such a limitation is not permitted by law.

Client will indemnify and hold Provider harmless from any third-party claim arising from Client's menu content, its pricing or tax compliance, or its relationship with its own diners or Payment Processor. Provider will indemnify and hold Client harmless from any third-party claim that the Service, as provided by Provider, infringes that third party's intellectual property rights.

Each party will keep the other's non-public business information confidential and use it only to perform this Agreement, except where disclosure is required by law.

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including outages of third-party infrastructure (such as Provider's hosting or the Payment Processor's systems), natural disaster, or government action.

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the courts of Ontario.

15.1 Entire agreement. This Agreement is the entire agreement between the parties regarding the Service and supersedes any prior discussions.

15.2 Amendment. Provider may update this Agreement from time to time; material changes take effect for Client on 30 days' notice (email is sufficient) and continued use of the Service after that date constitutes acceptance.

15.3 Assignment. Client may not assign this Agreement without Provider's consent, except in connection with a sale of substantially all of Client's business, in which case any promotional pricing under Section 3.2 does not carry over to the new owner.

15.4 Severability. If any provision of this Agreement is found unenforceable, the rest remains in effect.

15.5 Notices. Notices under this Agreement may be given by email to the address on file for each party. Provider's notice address is srikanthsinghbhagwancanada@gmail.com.